seeks friendly and outgoing individuals for Guest Service Assistants and Gallery Associate positions during the upcoming Ai Weiwei’s TRACE in Chicago exhibition, 2 May – 30 June 2018, with potential for extension. Successful candidates will be comfortable in a very progressive, LGBTQ-environment, and will actively engage with the public and excel in customer service. Hours of employment would be Wednesday through Saturday, 9:30am-8pm (subject to change).
During exhibition periods, Guest Service Assistants and Gallery Associates are expected to schedule their days to coincide with public operating hours. Both part-time and full-time positions are available. Part-time positions are initially conceived as 2-3 days per week (16 to 29 hours/week) with the potential to expand based on individual performance and gallery needs. Full-time positions may also be available based on an applicant’s experience and qualifications.
Applicants should be available for a day of gallery training sessions and protocol briefings between 25-27 April. Employment will commence on May 2 with the gallery opening.
Employment opportunities may be available beyond the 30 June exhibition date. Information regarding additional employment opportunities will be made available by June 1.
Specific duties will include:
- Staffing the front entry during open exhibition hours, greeting visitors, taking tickets, administering intercept surveys, communicating gallery information, rules and exhibition information, tracking attendance, managing the coat/parcel check, and documenting observations of visitors’ gallery experience.
- Working in tandem with Gallery Director General, Director of Operations, professional security staff, and volunteers to interact with visitors and monitor scheduled gallery activities, ensuring a positive visitor experience.
- Assisting with gallery upkeep and opening/closing procedures.
- Assisting with setup for events throughout the gallery.
- Other duties as assigned.
Skills & Qualifications:
- Enrolled in a graduate program studying and/or exhibiting a strong interest in art, architecture, political science, art activism and/or social justice issues. 2nd/3rd-year students preferred.
- Present a professional appearance
- Exude a welcoming and engaging personality
- Possess excellent communication skills and sensitivity to a variety of visitors
- Be personally organized, composed and focused in a dynamic environment
- Display keen observational skills and a propensity for spatial order
- Have familiarity with digital devices and personal technologies.
- Be able to stand for extended periods and lift light furniture
- Employment is conditional based on review of references and appropriate security checks.