Arts & Culture Program Manager

JOB DESCRIPTION

JOB TITLE: Arts & Culture Program Manager FLSA: Exempt

OFFICE: Carson City Culture & Tourism Authority (CCCTA) dba Visit Carson City

REPORTS TO: CCCTA Executive Director DATE: April 2021

RANGE: Hourly $19.2308 - $31.2500

Annual $40,000.00 to $65,000.00

SUMMARY OF JOB PURPOSE:

Implements, organizes, manages and evaluates programs, events, and activities that promote cultural tourism and the arts. This would include special events, festivals, public and community art projects, and arts education, representing all types of art. Organizes and conducts outreach efforts and collaborates with lodging partners, tourism industry partners, arts and culture organizations, community groups, and schools, to promote program awareness and advance the overall efforts of the CTA’s arts and culture tourism program.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

1. Develops, implements and manages arts and culture tourism program.

a. Recommends, develops, and implements short/long term-goals, objectives, and projects.

b. Creates and seeks partnership opportunities with special event promoters, lodging properties, tourism industry partners, non-profit organizations, arts and culture organizations, schools and other organizations and businesses, to advance the overall goals of the program, the CTA, the Carson City Cultural Commission and the City.

c. Evaluates and modifies programs for maximum efficiency and customer satisfaction by reviewing current standards and programs, conducting special event participant surveys/evaluations and researching similar programs.

d. Prepares and presents program reports to CTA.

e. Markets and generates awareness for programs and projects by assisting, the CTA Marketing Manager, in the development of brochures/one-sheets, updates for VisitCarsonCity.com and VisitCarsonCity.biz websites, events calendar and social media platforms; assists with arts and culture media plan; prepares information for e-blasts.

2. Plans, implements and acquires City/CTA owned public art, in accordance with Carson City’s Arts & Culture Master Plan.

a. Coordinates the process for selecting artists for commissioned projects including writing and distributing RFPS/RFQs and coordinating selection panels.

b. Writes, negotiates, and monitors contracts with artists for the purchase of artwork and commissioning of public art.

c. Serves as a liaison with City departments/offices and outside agencies through design development, review of projects which include a public art element.

d. Develops, implements, and monitors service contracts for the maintenance and conservation of public art owned by the City/CTA.

3. Conducts extensive community outreach efforts.

a. Develops methods and opportunities for community input and participation.

b. Organizes and facilitates workshops, classes and public presentations.

c. Serves as a liaison between artists, City Departments/Offices, designers, architects, landscape architects, arts and culture organizations and community groups.

d. Drafts reports and presents to the CTA Board of Directors, Carson City Cultural Commission, City staff and the Carson City Board of Supervisors.

4. Implements Carson City’s Arts & Culture Master Plan as adopted or revised.

5. Assists in the development and implementation of the arts and culture tourism program funding and budget.

a. Researches, writes, submits and administers applicable federal, state, local and private foundation grants.

b. Generates funds through contacts with private sector organizations, non-profit organizations, foundations, government entities and other sources, through special events, festivals, activities and classes, etc.

6. Assists in the development and implementation of goals, objectives, policies, and priorities for the arts and culture tourism program.

7. Communicates and confers with lodging properties, arts and culture organizations, City agencies, special interest groups, and concerned citizens regarding services and programs.

a. Elicits opinions and relevant feedback, answers questions and addresses concerns, facilitates productive discussions, and represents the CTA in a positive and effective manner.

8. Reviews, analyzes, evaluates and summarizes a variety of narrative and statistical data and feedback regarding the arts and culture program.

a. Monitors success in terms of utilization, customer satisfaction, cost effectiveness, return on investment and over-all value to the community.

b. Initiates and monitors necessary changes and modifications to current program as well as updating future planning and projections accordingly.

9. Participates in a variety of activities to enhance community relations.

a. Develops and manages outreach efforts and activities to enhance program visibility within the community

b. Makes presentations, attends meetings and events, and participates in community organizations.

10. Prepares contracts, inspects or supervises on-site public art installations and/or the delivery of contracted services, and evaluates completed work for project acceptance.

11. Coordinates plans for maintaining public art with the City of Carson City.

12. Serves as subject matter expert and the liaison for the CTA, Carson City Cultural Commission and City, regarding sensitive and controversial issues.

13. Prepares and presents staff reports and other necessary correspondence.

14. Attends and participates in professional organizations in order to maintain awareness of new trends and developments in the areas of cultural tourism, arts administration and public art.

15. Demonstrates courteous and cooperative behavior when interacting with elected officials, board and commission members, lodging partners, arts and culture organizations, vendors, clients, visitors, and staff.

16. Uses standard office equipment and drives a personal motor vehicle to attend meetings and visit off-site locations, in the course of the work.

17. Demonstrates commitment through leadership by developing policies and services reflecting diversity, equity, and inclusion of all people regardless of race, ethnicity, cultural affiliation, age, disability, gender equity, socio-economic status, religion or language.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

Bachelor’s degree with major course work in cultural planning, arts, public administration, or a related field and three (3) years of arts and culture tourism experience; OR an equivalent combination of education, training and arts and culture tourism experience as determined by the CTA executive director.

Required Knowledge and Skills

Knowledge of:

• Operational characteristics, services and activities of an arts and culture tourism program.

• Principles and practices of cultural, visual and performing arts development and administration.

• Principles and practices of program development and administration.

• Recent and on-going developments, current literature, and sources of information related to cultural, visual, and performing arts planning and administration.

• Demonstrated skills in working respectfully with people regardless of race, ethnicity, cultural affiliation, age, disability, gender identity, socio-economic status, religion or language.

• Principles and procedures of implementing and directing public arts and cultural service programs and the development of such programs through community participation.

• Principles and practices of governmental agency budget development, administration, implementation and reporting.

• Principles and practices of grant writing, fundraising and contract management.

• Applicable laws, codes and regulations.

• Computer applications related to the work.

• Records management principles and practices.

• Techniques for dealing with a variety of individuals, at all levels of responsibility, in person and over the telephone, often where relations may be confrontational or strained.

• Communicating effectively in oral and written forms.

Skill in:

• Managing, developing and implementing a comprehensive arts and culture tourism program.

• Participating in the development and administration of goals, objectives and procedures.

• Preparing and administering grant proposals, reports and letters of inquiry.

• Understanding and implementing oral and written directions in an independent and effective manner.

• Managing facilities and/or use permits.

• Conducting meetings and facilitating communications in a clear, concise and positive manner.

• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.

• Researching, analyzing and evaluating new service delivery methods and techniques.

• Coordinating multiple projects and complex tasks simultaneously.

• Interpreting, applying and explaining complex federal, state and local laws, regulations and policies related to the areas of responsibility.

• Using initiative and independent judgment within general policy guidelines.

• Establishing and maintaining effective work relationships with staff, contractors, lodging properties, arts and culture organizations and the public.

• Ensuring proper authorization and documentation for disbursements and other transactions.

SUPERVISION RECEIVED AND EXERCISED:

• Under Direction - Assignments and objectives are presented to incumbents at this level and established work processes are to be followed. Incumbents have some flexibility in the selection of work methods, the timing of work processes, and the methods of completing tasks.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Valid driver’s license

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment when traveling from one office to another.

CONDITIONS OF EMPLOYMENT:

1. This classification is considered FLSA exempt and is an at-will position. As such, the incumbent may be terminated at any time for any reason, or no reason.

2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.