Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you ll do just that, bringing the Magic of Macy s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More
So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!
Job Overview :
The Big Ticket Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .
Macy s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions :
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
- Determine customer needs based on personal features and other customer preference related factors
- Maintain a professional attitude with sincerity and enthusiasm reflecting Macy s commitment to our customer-the most important person in our stores
- Be aware of current promotional events and sales
- Regular, dependable attendance and punctuality
No specific educational accomplishment is required.
Ability to read, write and interpret instructional documents such as reports and procedure manuals.
Excellent written and verbal communication skills.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Able to work independently and as part of a team;
Must have good time management skills.
This position involves constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Possess a strong sense of urgency.
Must enjoy meeting and interacting with customers.
Possess a thirst for learning.
Ability to collaborate and function as a member of a team.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job description is not all inclusive. Macy s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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